We pride ourselves on providing excellent service that creates a unique experience, resulting in many happy customers. Here are some of the reviews.
I am so glad I choose hatch end Eye-care, It’s going to be my go to place for my eye check up. Amazing optician and everyone working are respectful and very helpful.Thank you,I will definitely recommend. ⭐️
Having been to many opticians after moving out of hatch end (and before), I can say that the team here are the best, the prescription was spot of first time (often not the case for me) and the frame selection was great. You may pay extra for the lenses but if you then move to cheap lenses you “see” the difference. 5/5 if you want the best.
My experience was one that was shaped by professionalism, informed while being delivered in a friendly and comfortable manner
Exceptional care given to my two children. Thoroughly checked their eyes and gave useful advice. Really felt that the optometrist, Parant went above and beyond. Would highly recommend.
I can’t rate this opticians highly enough. They’ve gone above and beyond to help me when I broke my glasses and they fitted me in on a day they were fully booked. All the staff are really friendly and Paz is thorough in testing your eyes (unlike the high street opticians that take all of two minutes!). I’ve moved out the area but I will still come back here as I don’t want to find anyone else to test my eyes. The best opticians going!
All the staff are friendly and so welcoming. Apart from the fact that we like to support a local family run business we are consistently impressed with the attention to detail and time taken to explain the health of our eyes. Also the staff spend time helping you choose frames and you never feel pressurised to hurry up or spend more money.
I had such a positive experience at Hatch End Eye Care, and I’m grateful to all the people in our community who recommended it to me! We took the whole family for an eye test, and the team was so friendly and welcoming with both my husband and me and our children. The eye test was done in a very thorough way and everything explained in detail. I absolutely love my new specs and the quality of lenses, I am so pleased with them! Thank you so much to all the team! I definitely recommend Hatch End Eye Care!
My 4yr had his first eye test here this week. He was made to feel comfortable, as we're we. Everything was explained to him perfectly. Such a lovely way with kids. Thanks. Highly recommend this place.
Both my wife and I have been regulars at Hatch End Eyecare for over 5 years. Parant (Paz) is an excellent optician, very thorough and pays attention to detail. There is focus on the overall health of the eye, the eye exam includes scans (it is not just about the prescription). Its a relaxed atmosphere in there, we get personal attention every time, including a lot of patience in helping you choose glasses that look good on you. Our eye care is in good hands, I don't think we would ever go to another optician now.
Excellent customer service. All staff are kind, friendly and extremely helpful and I leave a happy customer after every visit! Would highly recommend.
All very kind. Caring manager and knows his stuff. Lovely young assisstant who always smiles and helps with all your questions. Brilliant.
Friendly and professional service at an affordable price. Would highly recommend.
Excellent service from Hatch End Eye Care!Parant, the optometrist conducted a very thorough eye exam, making sure I was comfortable and understood whole process. He even educated me about my eye health (which I've not had at another opticians before). I was also sent my retinal scans which is a lovely touch.The team there are also very professional and helpful, they gave very good advice when helping me choose my specs. Even the communication before and after my appointment was brilliant! Would definitely recommend this opticians!
I ordered a pair of glasses specifically specifying a particular glass material and thickness, however in the day I went to pick up my glasses, a cheaper glass material was used, noone informed of this change before picking it up and the cost was not reduced. Not professional.
Myself and my children have been visiting for six years now.Fantastic customer care, staff are friendly and put you at ease.I love the relaxed ambience !Mr Bhudia is an excellent optometrist and is very thorough and professional.The technology and equipment are state of the art.Highly recommend!
Exceptional, very friendly and highly professional service. Excellent with kids
The most important thing is that my new lenses are a huge improvement. Despite regular attendance at a different establishment with new glasses and lenses on an annual basis I was very concerned that I might have to quit driving. Thank heaven I 'broke' my 30+ year loyalty to my previous optician and came here. After a very thorough examination and much informative feedback on the results the resulting spectacles have made a vast difference to my ability to see. I can drive with confidence again. The bonus is a very comfortable and welcoming environment, lovely people and no high-pressure sales. I look forward to a very long relationship with this team.
Outstanding state of the art technology and very professional optometrist. The practice has a nice relaxed ambience. Highly recommended!
My daughter was examined when she was hurt and explained clearly. Very polite, helpful staffs. My in law also visited and thoroughly examined.Last week I have been tested and helped what glass have to choose for the problem that I have. This was NOT told by other two clinics.would recommend this practice happily!
Thank you so much for the excellent service. I received excellent professional attention and a very thorough eye test followed by as much time as I needed to make my decisions. I will happily recommend this practice
Exceptional, very friendly and highly professional service. Paz is extremely thorough and his recommendations are unbiased. Overall I'm highly satisfied with every aspect of the experience.
Paz is exceptional - Even for an NHS eye test he exhibits more care, attention and genuine interest that anyone else who has looked into my eyes. Specsavers might be cheaper (who knows) but I won't risk my sight with anyone else.
Wow! Hatch End Eyecare you are amazing! Thank you for the excellent service which you have given to myself and my husband. You came highly recommended and we were not disappointed. One doesn't like to sing the praises too highly of any service, as one fears the more popular they become the less chance you have of getting an appointment. However, we make an exception here. The name certainly doesn't mislead "Eyecare" with the emphasis on "care" is what we have received from both Parant and his professional, highly qualifed and charming staff. L and L Bex--
I have always received a very high level of customer service at Hatch End Eyecare. The staff are extremely professional with great expertise and you never feel rushed in any way. I would highly recommend a visit to this independent opticians in preference to one of the large chains.
